This policy sets out how the-aurea.com.sg, the information website for Aurea, treats personal data sent through its enquiry forms: what is collected, the purpose, how long it is held, and how to access, correct or withdraw it.
Last updated .
Personal Data the Aurea Website Collects
Personal data is collected only when an enquiry form is submitted. The forms ask for:
- a name;
- a mobile number;
- an email address;
- optional preferences, such as a unit type or a viewing time;
- any message added to the form.
Browsing the floor plans, the project details or any other page requires no personal details.
How Aurea Enquiry Data Is Used
Details are used to respond to the enquiry about Aurea through the Sales Concierge: sending the e-brochure, floor plans or price list requested, arranging a showflat appointment, answering a question, or, on request, sending project news of the kind listed under latest updates. They are used for no unrelated purpose.
How Aurea Forms Are Processed
Enquiries are checked by Cloudflare Turnstile, recorded securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service; these providers process the details only to deliver the enquiry.
How Long Aurea Enquiry Data Is Kept
Enquiry records are kept for up to 12 months and then deleted automatically. Earlier deletion can be requested at any time.
PDPA Rights on the Aurea Website
Under the Personal Data Protection Act 2012, any person may ask to see the personal data held about them, ask for it to be corrected, or withdraw consent to its use. Requests sent to sales@the-aurea.com.sg are handled within a reasonable time, and once consent is withdrawn the Sales Concierge stops contact about Aurea.
Cookies on the Aurea Website
The site sets no advertising or tracking cookies. Cloudflare, which serves the site, may set strictly necessary security cookies, for example to protect the forms from automated abuse; these do not identify anyone by name.
When a page is viewed, the site logs the visitor’s IP address, approximate location, network provider, browser type and the pages viewed, to measure traffic and protect the site from abuse; these records are kept for 90 days and then deleted automatically.
Aurea Enquiry Data Is Never Sold
Personal data submitted through this site is never sold, rented or traded.
Updates to the Aurea Privacy Policy
This policy may be revised, and the date above shows the current version. Questions can be sent to sales@the-aurea.com.sg or through the contact page.